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Key takeaways
- Avarole Agent is priced by monthly conversation minutes: from 30 trial minutes free to 32,400 minutes on AI Team.
- The effective rate falls from about 9.7 cents a minute on Starter to about 5.2 cents on AI Team.
- Below roughly 6,300 minutes a month, you choose a higher tier for its features (handoff, CRM, concurrency), not for the cheaper minutes.
A face-to-face agent is priced by the time it spends talking. That is easy to model once you know what a minute costs on each plan. All figures below are from the pricing page and in US dollars per month.
The plans at a glance
| Plan | Price | Minutes | Cost per minute | Conversations at once |
|---|---|---|---|---|
| Free | $0 | 30, once | Trial | 1 |
| Starter | $29 | 300 | $0.0967 | 1 |
| Business | $59 | 750 | $0.0787 | 2 |
| Professional | $499 | 8,100 | $0.0616 | 3 |
| AI Team | $1,699 | 32,400 | $0.0524 | 4 |
On paid plans, minutes beyond the allowance are billed per minute at the same rate as the plan, so the rate you see is also your overage rate. Free has no overage.
Where the plans cross over
- Starter to Business. Starter plus overage costs more than Business once you pass about 610 minutes a month. At 750 minutes Starter would cost about $72.50 against $59.
- Business to Professional, minutes only. Business plus overage stays cheaper than Professional until about 6,340 minutes a month.
- Professional to AI Team, minutes only. Professional plus overage stays cheaper until about 27,580 minutes a month.
The last two crossovers are far apart on purpose. If your volume is modest, you move up for what the higher plan adds, not for the rate.
What you pay a higher tier for
| Feature | Starter | Business | Professional | AI Team |
|---|---|---|---|---|
| Lead capture | Yes | Yes | Yes | Yes |
| Analytics | Basic | Advanced | Advanced | Advanced + team dashboard |
| Human handoff | No | No | Yes | Yes |
| CRM integrations | No | No | Custom integrations | Custom integrations |
| Role-based access | No | No | No | Yes |
| Support | - | - | Priority | SLA |
A worked example
Say a site expects 400 conversations a month that last three minutes on average. That is 1,200 minutes. On Business you pay $59 plus 450 extra minutes at $0.0787, about $94 in total. Professional would be $499, so unless you need live handoff or CRM integrations, Business with overage is the cheaper way to run that volume. Concurrency matters too: if several visitors often talk at the same moment, the number of conversations at once may decide the plan before minutes do.
What is priced separately
Avarole Executive, the desktop assistant for leaders, is priced per user: $200 a month for Executive and $500 for Executive Pro. Avarole Interactive, for kiosks and service halls, is a custom quote scoped to your services and locations.
Frequently asked questions
Is there a free plan?
Yes. Free gives a one-time trial of 30 minutes and 10 avatars, with 25 MB of knowledge storage.
What happens if I run out of minutes?
On paid plans, extra minutes are billed per minute at your plan's rate. You can also move to a larger plan.
Which plan is the most popular?
Business at $59 a month is marked as the most popular on the pricing page.
Find your plan in two minutes.
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