Explore AvatarsGet Started

Products

Explore live avatars
How it Works?PricingContact Us
Get StartedExplore Avatars
Multilingual AI support

Multilingual AI customer support in 23 languages

Your Avarole agent listens, works out which language each visitor speaks and answers in it, and switches when they do. Nobody has to pick a language from a menu first.

Start freeTalk to an avatar
  • 23 languages with automatic detection
  • Switches when the visitor does
  • Tickets carry the transcript and language

How multilingual support works

Automatic detection

The agent works out the language the visitor is speaking and replies in it. No language menu.

Follows the visitor

If the visitor changes language during the conversation, the agent changes with them.

Answers from your knowledge

It answers from the documents you add, so keep them short and direct. One version per country where a policy differs.

Tickets for your team

A conversation that ends in a ticket carries the transcript and the language, so the right colleague can pick it up.

Website, app or kiosk

The same agent works as a website widget, in a mobile app or on a kiosk through Avarole Interactive.

Choose the voice

Pick an avatar whose look and voice fit your brand and your market from the avatar library.

A launch checklist for new languages

  • Pick the languages you will promote, starting from where your customers and traffic are.
  • Have a native speaker test each language with your top 20 questions.
  • Check brand names, product codes and plan names stay as customers see them.
  • Review right-to-left languages such as Arabic and Urdu on your page layout.
  • Check numbers, dates and currency are stated the way your market writes them.
  • Make sure your team covers the languages that arrive as tickets.

Read the full guide

The step-by-step version is in the Avarole blog: Multilingual support with AI, a launch checklist. It also covers legal text and how to staff the handoff.

Explore more

Launch checklistMultilingual support with AI: a launch checklist.Explore avatarsTalk to an avatar in your own language.AI receptionist for clinicsFront-desk cover in your patients’ languages.Avarole AgentThe face-to-face agent for your website, app or API.

FAQs

Multilingual AI support
questions

An Avarole avatar

Still have a question?

Ask our AI avatar face to face, in your language. It answers right away.

Talk Now
How many languages does Avarole support?

23, with automatic detection. The agent switches if the visitor changes language.

Do visitors have to choose a language?

No. The agent detects the language each visitor speaks and answers in it.

Does it work on kiosks and in the website widget?

Yes. The agent works as a website widget, in a mobile app and on kiosks through Avarole Interactive.

How should I launch a new language?

Pick the languages you will promote, have a native speaker test each one, check names and terms, and make sure your team can answer the tickets that arrive in them.

Get started

Answer every customer in their own language.

Start free and talk to an avatar in your language.

Start free
  1. 1

    Sign up

    Create your account in a few minutes.

  2. 2

    Connect

    Add the website widget, your mailbox or your knowledge base.

  3. 3

    Go live

    Start answering customers and clearing your queue.